Palo Alto Networks (PANW) Certified Cybersecurity Entry-level Technician (PCCET) Practice Exam

You downloaded a confidential file to your phone, but it’s no longer there. Which MDM feature could be the reason?

1. Data loss prevention

2. Malware protection

3. Remote erase/wipe

4. Geofencing and location services

The correct answer is: Malware protection

The most appropriate answer relates to the feature of remote erase/wipe. An MDM (Mobile Device Management) system is designed to manage and secure mobile devices within an organization. One of its critical functionalities is the ability to remotely wipe or erase data from a device if it is lost, stolen, or if an employee leaves the organization, ensuring that sensitive information remains protected. In the scenario where a confidential file has disappeared from your phone, it's plausible that the MDM system has executed a remote wipe command to protect that data, which would remove all or specific files from the device to prevent unauthorized access. This function is vital for maintaining data security compliance in managed devices and is typically a proactive measure taken by IT departments to mitigate data breaches. While malware protection, data loss prevention, and geofencing/location services are all important components of MDM, they do not directly explain the absence of a file on the device in the manner that remote erase/wipe does. Malware protection focuses on detecting and preventing harmful software that could compromise data integrity. Data loss prevention targets the management of sensitive information to prevent it from leaving the organization, and geofencing/location services help monitor and manage device locations but do not necessarily remove files.