Palo Alto Networks (PANW) Certified Cybersecurity Entry-level Technician (PCCET) Practice Exam

Who is responsible for the software of a sanctioned SaaS application?

1. Provider

2. IT department

3. Line of business that uses it

4. Users

The correct answer is: Provider

The provider of a sanctioned Software as a Service (SaaS) application is responsible for the software. In a SaaS model, the provider manages the software's development, maintenance, security, and updates, ensuring that the application functions correctly and securely for its users. The responsibility of the provider includes delivering the software over the internet and handling issues such as server uptime, data protection, and compliance with relevant regulations. This model relieves the IT department and the end-users from the need to manage the infrastructure required to run the application, as well as the complexities involved in updating and patching the software. While the IT department may play a role in selecting and managing the sanctioned applications, the actual accountability for the software itself lies with the provider. The line of business utilizing the software benefits from the functionalities it offers but does not have direct responsibility for the software's upkeep or security. End-users primarily engage with the service and its functionalities, but their responsibility is limited to usage rather than maintenance or compliance.