Palo Alto Networks (PANW) Certified Cybersecurity Entry-level Technician (PCCET) Practice Exam

What role does automation play in a SOC?

1. To eliminate all cybersecurity threats

2. To assist human analysts in handling alerts

3. To replace human analysts entirely

4. To slow down response times

The correct answer is: To assist human analysts in handling alerts

Automation plays a significant role in a Security Operations Center (SOC) primarily by assisting human analysts in managing alerts more effectively. In the context of cybersecurity, there is often an overwhelming volume of alerts generated by various security tools. Automation helps streamline the triage process, allowing analysts to prioritize and focus on the most critical threats rather than getting bogged down by numerous false positives or routine alerts. By automating repetitive tasks, such as initial data gathering, analysis of alerts, and basic incident response actions, automation enhances the efficiency and speed of the overall incident response process. This enables human analysts to spend more time on complex problem-solving and strategic decision-making, thereby improving the SOC's ability to address and mitigate true security incidents. While the role of automation is crucial, it does not eliminate all cybersecurity threats, replace human analysts entirely, or slow down response times. Instead, it acts as a powerful tool that complements the skills and expertise of human analysts in the fight against cyber threats.